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Inside This Issue - Opinion

Reluctant leader made Longs better

Bob Long died last month after a long illness that had depleted his energy and, in the end, his will to live. Finally, his body deserted him, shutting down and giving him the peace that had for so long eluded him.

Rite Aid in sync with evolution of health care

Whatever the ultimate fate of the Affordable Care Act, it is clear that fundamental changes in the way health care is delivered and paid for are taking place. Rite Aid understands that, and it has responded to two developments likely to endure even if Obamacare should falter — providers are increasingly being evaluated and remunerated for the outcomes they produce, not the number of services they render, and retail pharmacies are winning recognition for the expanded role they can play in the new health care paradigm.

Are loyalty programs really worth the investment?

It’s time for the retail industry to wake up, open its wallet and ditch those loyalty cards. A little too strong? OK, then how about committing to some major out-of-the-box thinking on how to make these programs actually work — because it certainly is not happening now.

Product packaging involves more than meets the eye

In a multipart series during 2014 our team will examine key product attributes and marketing tactics from two different perspectives — the consumer/shopper and the retail buyer. Our hope is that retail and wholesale buyers and product manufacturers will benefit from an objective picture of the viewpoints that contribute to a product’s success at retail.

Challenges for ACOs mean opportunities for pharmacies

The establishment of accountable care organizations (ACOs) under the Affordable Care Act is seen by many health policy professionals as one of the marquee components of the law. Certainly it is one of the few aspects of the ACA that has bipartisan political support and widespread enthusiasm among multiple stakeholders who are vested in the success of ACOs as a care delivery model for years to come.

Digital technology brings chains closer to customers

The chain drug store industry is experiencing a major transformation driven by changes in how consumers interact with retailers and purchase products.

One manís disruptor is another manís growth driver

In today’s hyper-connected, cost-pressured, health-driven environment, there’s no shortage of ideas and issues impacting the health care value chain. Understanding which disruptors are true issues or opportunities and which ones are distractions is a critical element in developing a business strategy.