Retail News Breaks Archives
Alliance expands CVS Caremark's health management services
August 4th, 2009
With the deal, MinuteClinics will offer wellness, prevention and illness management services.
WOONSOCKET, R.I. – CVS Caremark Corp. has formed an alliance with Inverness Medical Innovations that expands the range of services for chronically ill patients.
The drug store and pharmacy services company said Tuesday that patients served by its Accordant Common disease management programs will be managed by Alere, the health management arm of Waltham, Mass.-based Inverness, plus have access to Alere's wellness, disease management, oncology and complex case management services.
Alere customers, meanwhile, will gain access to direct service from nurse practitioners at CVS Caremark's MinuteClinic retail health clinics and from CVS pharmacists.
Also under the alliance, customers of both companies will have access to the array of services provided through the high-touch, in-home monitoring, telephone and web-based offerings of Alere and through the face-to-face counseling provided at about 500 MinuteClinics and nearly 7,000 CVS pharmacies nationwide.
"This alliance strengthens the clinical options we offer our customers," Troy Brennan, CVS Caremark executive vice president and chief medical officer, said in a statement. "Our patients gain access to Alere's expanded suite of services, such as wellness, prevention and health management programs. These also include programs tailored to meet the needs of women and children. Alere's customers will benefit from direct access to our nurse practitioners at MinuteClinic and CVS pharmacists at our retail stores."
According to the companies, the partnership will enable more timely, coordinated and personalized disease management. For instance, they explained, if an Alere nurse identifies a patient with heart disease who is not taking medications as prescribed or is not taking medicine for a common co-morbid condition, the nurse will communicate that to a CVS pharmacist or a MinuteClinic nurse practitioner when the patient is scheduled to pick up a prescription or needs a test or a screening at a clinic. The patient then would be advised to take action to improve his or her care.
"This strategic alliance creates a first in the health management space, a more direct connection for participants between proven health management programs and their trusted providers in CVS pharmacies," Alere chief executive officer Ron Geraty commented. "This extends our reach, offering even more face-to-face and personalized services while at the same time allowing us to develop a close working relationship with the largest pharmacy health care company in the U.S."
CVS Caremark noted that the expanded services under the alliance with Alere also can be offered to other customers and health plans because the agreement is nonexclusive for both companies. In addition, the two companies can link claims data through shared technology to improve and promote disease management and medication adherence.