Discount Drug Mart and Kroger Co. were recognized for the performance of their medication therapy management services in 2013 by MTM program provider OutcomesMTM.

OutcomesMTM, medication therapy management, MTM, Discount Drug Mart, Kroger, pharmacy chain, Michele Golob, regional pharmacy, pharmacists, Philecia Avery, Jim Kirby, Top MTM Center, Mike Case Haub

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Discount Drug Mart, Kroger earn kudos for MTM

April 9th, 2014

DES MOINES, Iowa – Discount Drug Mart and Kroger Co. were recognized for the performance of their medication therapy management services in 2013 by MTM program provider OutcomesMTM.

OutcomesMTM said Tuesday that Discount Drug Mart was honored as the regional pharmacy chain top performer in its provider network, while Kroger was named as the top large pharmacy chain.

Discount Drug Mart made the most of the opportunity created by Caresource Medicaid in Ohio, according to OutcomesMTM. With all of Discount Drug Mart's 71 stores participating, patients had exceptional access to MTM services, which were integrated into the pharmacy workflow and enabled the chain to become a leader in the identification and resolution of medication-related problems.

"We made MTM a top priority, understanding that the patient is the one that benefits the most from these interventions," Michele Golob, regional pharmacy supervisor for northeastern Ohio and MTM clinical specialist at Discount Drug Mart, said in a statement. "The feedback we receive from our pharmacists about their success stories and ways they have implemented MTM into their day-to-day workflow has been shared with all our pharmacists, so they in turn can be successful."

Golob also credited her team's MTM success to constant evaluation of how they implement MTM into the workflow as well as to the pharmacists' dedication to patient-centered programs and ability to understand patient needs.

At Kroger, MTM has been a strong focus for several years, and the program has evolved into a strategic priority, according to Philecia Avery, vice president of pharmacy at the food and drug retailer.

"We are very proud of our pharmacy teams and their efforts which have earned this honor," Avery stated. "Our pharmacists clearly recognize that providing quality MTM services are both a professional responsibility and integral to the high level of care we provide."

Jim Kirby, clinical coordinator at Kroger, commented, "Success in MTM can be measured in many different ways. We believe the most important is by how we improve the lives of our patients."

OutcomesMTM also recognized 42 chain and independent pharmacies as a Top MTM Center for their states. Pharmacy chains honored as Top MTM Centers included Walgreens, Rite Aid, Fred's, Medicine Shoppe, Hy-Vee, Shopko, Supervalu/Osco and Kroger.

Each year, OutcomesMTM recognizes pharmacies with top-notch performance in delivering MTM services to patients. To qualify for consideration, a pharmacy must consistently perform at a best-in-class level throughout the year. Contenders for top MTM center and top chains are evaluated on accessibility, engagement and effectiveness.

"We have enjoyed collaborating with our winners and hope they continue to inspire all providers in our network, so more patients can benefit from MTM services provided by community pharmacists," stated Mike Case Haub, director of network performance at OutcomesMTM.