Retail News Breaks Archives
Anderson puts value of pharmacy into perspective
April 28th, 2014
SCOTTSDALE, Ariz. – The National Association of Chain Drug Stores has been able to manage complex issues with “nuanced and intuitive” leadership thanks in large part to the engagement of NACDS chain and associate members, according to NACDS president and chief executive officer Steve Anderson.
“I’m asked many times, ‘What makes an association successful?’ ” Anderson said Sunday during the busines program of the NACDS Annual Meeting, Scottsdale, Ariz. “My answer is nuance and intuition. And it’s the people of NACDS — the board, the chain and associate members, and the staff — who help to create the nuance and intuition of NACDS.”
He described ways in which NACDS has leveraged pharmacy’s emergence as a “disruptive innovator,” improving the accessibility, quality and affordability of health care. He also pointed to pharmacy’s role in assisting patients during the transition to exchange-based health insurance under the Affordable Care Act (ACA) as an example of the trust that the industry has earned among patients and government officials.
Anderson also cited the rising attention to the benefits of retail health clinics, the introduction of legislation to give pharmacists status as health care providers under Medicare Part B, and the association's campaign to position pharmacy as “the face of neighborhood health care.”
“Pharmacy should have bipartisan appeal,” he noted. “You provide market-based solutions for health care, and for health and wellness. There isn’t anybody closer to the patient than the pharmacist.”
In his remarks, Anderson stressed the importance of engagement in NACDS by diverse companies.
“The reality is that the line between ‘patient’ and ‘consumer’ is nonexistent,” he told attendees. “The same person who needs a health care solution through a pharmaceutical product or an over-the-counter product might also need to solve ‘What’s for dinner?’ They may need a birthday card for a loved one, and they may want the countless other consumer goods that you provide. The to-do lists and the shopping lists on every refrigerator and on every smartphone in America symbolize the pharmacy and front-end opportunities presented by our response to the major health policy issues of the day.”
Anderson also recognized the achievements of the NACDS chairman term of Bob Narveson, president and CEO of Thrifty White Pharmacy.
“I want to congratulate and celebrate Bob Narveson,” Anderson said. “His remarks this morning were truly ‘Narvesonian.’ Let’s define ‘Narvesonian’ this way: ideal servant leadership, humble confidence and compassionate strength. And that style makes him an amazing and effective leader.”