SALISBURY, N.C. – Ahold Delhaize USA is accelerating its store technology transformation with a multi-year rollout of NCR Voyix solutions aimed at modernizing checkout, pharmacy and fuel operations. The effort supports the grocer's broader strategy to streamline technology platforms, strengthen shared capabilities and enhance operational efficiency across its U.S. banners.
“As we advance our technology strategy, we’re focused on making it easier for customers to shop with our brands and easier for our brands’ associates to serve their customers,” said Ann Dozier, Chief Information Officer for Ahold Delhaize USA. “Our goal is to create a more consistent technology foundation and a more connected experience, while maintaining the flexibility that allows each of our local brands to meet its customers’ needs in the short term and positions us for the future. The rollout is underway with new point-of-sale technology now available in 100 stores, with the rollout continuing over the next several years.”
The selection of the Voyix Commerce Platform builds on Ahold Delhaize USA’s long-standing relationship with NCR Voyix, whose technology has supported the company’s operations for many years.
“We’re proud to continue supporting Ahold Delhaize USA and its brands as they advance their technology modernization strategies,” said James G. Kelly, President and Chief Executive Officer of NCR Voyix. “Modern retailers need a technology foundation that can simplify store operations while giving them the flexibility to innovate as customer expectations evolve. This multi-year modernization demonstrates the role our next-generation platform can play in enabling transformation at enterprise scale.”
The advancement builds on previous technology improvements at Ahold Delhaize USA, including the launch of the company’s proprietary e-commerce platform, the deployment of a proprietary retail media advertising platform and the integration of the digital, data and technology teams at Ahold Delhaize USA into a unified technology organization for the future. The rollout is also part of Ahold Delhaize USA’s broader strategy to simplify its technology landscape, strengthen shared capabilities and support the distinct strategies of its local brands.
“At the end of the day, technology is only as good as the value it provides to the business and to customers. Working with our brands and technology partners, we look forward to continuing to deliver more value for our businesses and support their growth in an increasingly competitive marketplace,” added Dozier.
