JD Power: Pharmacies get a digital check-up as engagement is key
Overall satisfaction with pharmacy digital channels is 677 (on a 1,000-point scale) for brick-and-mortar and 707 for mail order.
Research
GLP-1 users are spending nearly 4x more on fitness than other consumers, new report reveals
The Consumer Collective's national study of 500 U.S. adults shows GLP-1 users spend $449 a month on fitness, against $120 for non-users.
Consumer Brands warns of unreliable product data
“Accurate product information isn’t just a nice-to-have feature, it’s the foundation of transparency and trust,” Consumer Brands’ Rishi Banerjee wrote.
Study finds Zepbound cuts healthcare costs for older adults with obesity
Study shows sustained Zepbound use in older adults with obesity lowers costs, reinforcing the potential value of the Medicare GLP-1 Bridge program.
New Narvar data reveals retailers aren’t ready for AI holiday shoppers
Research finds consumers' expectations are rising across the shopping journey, with nearly 30% expecting same-day or next-day delivery on free-shipping orders.
NIQ: 58% of consumers say they don't care whether a product is a national brand or private label
New NIQ & World Data Lab report reveals how consumer polarization is redefining value, accelerating private label adoption, and reshaping competition on the shelf.
New Everwell Health report identifies cellular function as the next chapter in promoting wellness and vitality
Interactive report highlights VitaliG and Nitrosigine as ingredients that promote healthy aging by supporting healthy cellular function
Inflation reshapes holiday shopping as 96% seek budget-smart deals
Minty’s new Smart Shopper Study finds consumers are turning to AI and cashback and savings apps, shopping earlier to uncover best values
CVS: Employers lean on PBMs as pharmacy costs climb
New CVS Caremark research identifies GLP-1 management, biosimilars and digital tools as key opportunities to improve affordability.
Wolters Kluwer brings trusted Medi-Span medication intelligence to growing veterinary drug market
WK survey finds three out of four pet owners want pet prescriptions from their retail pharmacy, creating new growth opportunities for pharmacies and pharmacy technology providers.
Circana sees 'strong momentum' in beauty category
Prestige retail beauty sales increased 7% to $17.1 billion in the year through June.
Ollie's celebrates National Bargain Hunting Week with new shopper survey
Nearly 60,000 shoppers reveal why good stuff cheap matters.
Repeat purchases reshape e-commerce growth
Faster delivery, growing online grocery networks, and easier price comparisons lower barriers to buying necessities online.
Beyond Finance survey: Parents taking on debt to cover back-to-school costs
More than half of parents (58%) say back-to-school shopping is more stressful than the holidays.
Health product manufacturers face continued cost pressure
U.S. manufacturing activity reached its highest level since May 2022 in July, while manufacturers continued to contend with elevated raw material costs and slower supplier deliveries.