Retail transformation via breakthrough innovation
There is an age-old adage that suggests that “he who hesitates is lost.” For as long as I can remember, this simply did not seem applicable to the retail industry.
Bill Schiffner
Artificial intelligence’s disruptive impact on e-commerce
The rise of Artificial Intelligence (AI) has ushered in a new era for e-commerce, redefining how we search for products, reshaping the foundational building blocks of success in e-commerce and transforming retailer experiences.
Bringing together two different joint business plans
the joint media plan and the joint business plan (JBP). These plans
Scripts drive trips: New insights inform growth strategies
In today’s fast-paced and evolving marketplace, pharmacies and drug stores have become an integral part of consumers’ lives. More than a place to fill prescriptions, these stores are trusted hubs for convenience and wellness today more than ever, post-pandemic.
Forsett on how he built a business while in the NFL
That Agile Innovation Series focuses on why organizations must constantly evolve and innovate with an agile mindset to remain viable in today’s dynamic world.
Biovanta will extend respiratory health portfolio
Applied Biological Laboratories, a New York-based biotechnology company, launched Biovanta in 2020. Biovanta is said to be proven superior to other leading products at controlling upper respiratory inflammation.
Can generative AI unlock longevity for pharmacy?
Consumer preferences evolve every single day. But the drug store experience hasn’t kept up. Picking up a prescription is the same as it was a decade ago. But why? Is the retail pharmacy stuck? Consider this: More than 50% of the companies on the Fortune 500 list 20 years ago no longer exist.
A missed opportunity for retailers and CPG companies
In today’s landscape, retail pharmacies only account for 2% of the $100 billion dollar ad spend from brand- and vendor-funded retail media, according to WPP media company GroupM.
Personalized health care is the future of pharmacy
As pharmacy retailers continue to find their footing in a post-COVID world, it’s important that they look at the changing trends in health care and what consumers expect in their care.
In-store digital networks elevate shopping experience
There was a time when likely the only electronic or digital display of any kind that could be found in a pharmacy or drug store was the sign indicating the name of the business above the entrance. Today, things are very different.
Retail shrink: We’ve seen the enemy, and it’s us
Retail shrinkage is a challenging topic for me to write about, not just because anytime I see or hear the word shrinkage, I can’t help but think about the Seinfeld episode focused on poor George, a cold swimming pool and an ill-timed “exposure” to a fellow house guest.
Cosmoprof provides optimism for beauty’s future
As Cosmoprof North America celebrated its 20th anniversary, the B2B beauty trade show offered a glimpse into the future. The forecast for beauty is bright as evidenced by the 20% gain in attendance of retailers, distributors, investors and media representing more than 1,100 exhibiting brands.
It’s time we honor the MVPs of chain drug retailing
To further recognize the 90th anniversary of the National Association of Chain Drug Stores, it occurs to at least one industry observer that this would be the perfect time to create a Chain Drug Store Hall of Fame.
Pharmasave incorporates technology with an eye to the future
With the rise in digital and virtual technology in pharmacies, Pharmasave is starting to see many patients expecting a faster, easier, and more seamless experience. While the sky’s the limit in how Pharmasave can support their patients digitally, they are proceeding in a thoughtful way.
NRF economist says growth in consumer spending is slowing
WASHINGTON – U.S. consumers are still buying more than last year, but spending growth is slowing as the economy settles down amid higher interest rates intended to reduce inflation, National Retail Federation Chief Economist Jack Kleinhenz said Thursday.
O-T-C category moving from ‘sick care to ‘well care’
and when I say “us” I do not just mean one company. I