WOONSOCKET, R.I. – CVS Health has received seven Stevie Awards for its use of artificial intelligence and technology to improve health care access, streamline clinical operations, support employees, and strengthen emergency response capabilities.
On Wednesday, the company announced it received three Stevie Awards for Technology Excellence and four International Business Awards. The honors recognize innovations across CVS Health’s enterprise AI portfolio, including clinical automation, multilingual customer support, and responsible AI development.
Among the recognized technologies is an AI-powered translation platform that provides real-time multilingual support to millions of members. CVS Health also developed an automation system to accelerate prior authorization approvals, reducing administrative delays for patients and health care providers.
The awards also highlighted the company’s open-source AI toolkits, which help developers detect bias and inaccurate information produced by AI systems.
“These awards reflect the consumer-first, AI-native approach we are taking at CVS Health,” said Tilak Mandadi, executive vice president of Ventures and chief experience and technology officer at CVS Health. “We are not only using AI to address health care access, affordability and experience challenges for CVS Health consumers, but we are also enabling the broader health care industry by creating open-source capabilities.”
Other recognized initiatives include CVS Air Response, a patent-pending autonomous drone network that transports medical supplies and assists emergency responders. The system has been deployed during Hurricanes Francine, Helene, and Milton.
CVS Health also received recognition for its Iris Knowledge Assistant, which helps Aetna customer service representatives address complex member inquiries, and for its AI Learning Academy, which trains employees to use AI effectively and responsibly.
Beyond the seven awards, CVS Health earned additional recognition in 2026, including Stevie Awards for Great Employers for its AI Learning Academy and American Business Awards for predictive modeling, clinical authorization, claims orchestration, and AI for customer experience.
The recognition comes as CVS Health continues to invest in technology to improve efficiency across its pharmacy, insurance, and health care services businesses. The company operates about 9,000 retail pharmacy locations and serves approximately 87 million pharmacy benefit plan members.
Submit Your Press Release
Have news to share? Send us your press releases and announcements.
Send Press Release
