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WOONSOCKET, R.I. — Accordant, a CVS Health company, announced today that it has received Case Management Accreditation from NCQA for three years. This accreditation is awarded to organizations that demonstrate compliance with the rigorous Case Management Program standards. Accordant’s integrated Case Management Program provides services on behalf of health plans, employers and third party administrators to members with complex and chronic diseases. This is the second consecutive three-year NCQA Case Management accreditation for Accordant.
“At Accordant, we are pleased to receive this important accreditation from NCQA, which further demonstrates our focus on providing complete patient care management and support to our members living with complex and hard-to-manage conditions, such as rheumatoid arthritis, ALS, inflammatory bowel disease and certain cancers,” said Ahmed Hassan, vice president and general manager of Accordant. “For more than 20 years, we have been committed to providing highly individualized support for our members to help them stay on track with their care, avoid unnecessary hospitalizations and medical costs, and improve overall health outcomes.”
Accordant has more than 300 specially trained nurses who help to manage the entire patient through proactive outreach, comorbidity and symptom management, emotional and social support and transportation coordination. As part of the Case Management Program, Accordant manages care transitions and identifies and prevents potential problems to help members avoid costly emergency room visits and extended hospital stays.
“Case Management Accreditation moves us closer to measuring quality across population health management initiatives,” said Margaret O’Kane, president, NCQA. “Not only does it add value to existing quality improvement efforts; it also demonstrates an organization’s commitment to the highest degree of improving the quality of their patients’ care.”
NCQA accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS , the performance measurement tool used by more than 90 percent of the nation’s health plans. Developed with input from researchers in the field, the Case Management Program standards are purposely set high to encourage organizations to continuously enhance their quality and help organizations achieve the highest level of performance possible.
