RESEARCH TRIANGLE PARK, N.C. — Domtar and Toshiba Global Commerce Solutions have announced the qualification of Domtar's Clarion POS 48S phenol-free thermal paper for Toshiba's TCx Print S10 printer, expanding OEM-validated receipt media options for retailers. The qualification marks an important step in supporting retailer and consumer interest in environmental objectives including BPA-free, BPS-free, and phenol-free paper receipts. It also confirms regulatory compliance while maintaining the reliability, print quality, and durability customers expect. After successfully completing Toshiba's rigorous print quality and lifecycle testing, Clarion POS 48S demonstrated consistent image quality, barcode readability and dependable performance across demanding retail operating conditions.
“Successfully completing Toshiba’s qualification process confirms that Clarion™ POS delivers the dependable performance retailers rely on in daily POS operations,” said Hillary Crawford, Product Manager, Thermal and Technical Paper at Domtar. “Through close collaboration with partners like Toshiba, we help retailers deploy qualified, compatible receipt paper they can trust to keep checkout running smoothly while meeting evolving operational and regulatory requirements.”
Domtar's Clarion portfolio helps retailers transition to phenol-free thermal receipt paper while addressing evolving regulations, environmental commitments and consumer expectations. At Domtar, phenol-free means products are manufactured without detectable phenolic compounds including bisphenols such as BPA, BPS, and other related substances, providing customers with a thermal paper solution that meets evolving market preferences and regulatory requirements. Designed to deliver the image quality, durability and consistent performance retailers rely on, Clarion™ thermal papers enable a seamless replacement for legacy receipts. Clarion™ POS is also the first thermal receipt paper certified recyclable by Western Michigan University after successfully completing the WMU SBS-E testing protocol, providing independent third-party verification of its recyclability under the testing conditions.
“Global retailers are increasingly seeking environmentally safe, efficient options that align with evolving regulations and sustainability priorities without compromising performance,” said Robert Parsons, VP, Hardware Product Portfolio and Infrastructure at Toshiba Global Commerce Solutions. “Built to deliver fast, dependable performance across today’s store environments, the TCx® Print S10 helps keep transactions moving and operations running smoothly as retailers adapt to changing industry demands. By qualifying Domtar’s Clarion™ POS thermal paper, we are expanding trusted options for retailers while helping ensure a seamless transition to phenol-free media.”
Toshiba’s qualification gives converters, distributors and retailers confidence in deploying Domtar's Clarion POS 48S with the TCx Print S10, combining proven printer performance with sustainable paper options. Domtar and Toshiba will continue to explore opportunities for technical collaboration and joint initiatives that advance innovation and sustainability across the retail industry.
