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Chain drug Rx customer satisfaction increases

Chain drug stores as a group have seen pharmacy customer satisfaction climb, according to the J.D. Power and Associates 2010 National Pharmacy Study. The annual survey measures customer satisfaction with brick-and-mortar and mail-order pharmacies.

Melville named CHPA president

The Consumer Healthcare Products Association (CHPA) has chosen Scott Melville, senior vice president for government affairs at the Healthcare Distribution Management Association (HDMA), to succeed Linda Suydam as president. Suydam is retiring from CHPA after eight years with the trade group.

Use of Avandia restricted by FDA

The Food and Drug Administration and drug regulators in Europe have restricted the sale of Avandia, the controversial diabetes medicine marketed by Glaxo­Smith­Kline PLC (GSK) that has been linked to significant heart risks.

Kerr begins free Rx delivery

Kerr Drug has debuted a free prescription delivery service to patients’ homes and offices. The service, which is available from Kerr’s 22 stores in the Raleigh-Durham-Chapel Hill area, is not limited to the delivery of prescription drugs.

Wysong becomes CEO at Care Pharmacies

Michael Wysong has been appointed chief executive officer of Care Pharmacies Inc., an independent pharmacy franchisor. “We are excited to have Wysong join the Care team,” comments Care Pharmacies board chairman Molly Carr.

Carlyle Group wraps up acquisition of NBTY

Asset management firm The Carlyle Group has completed its $4 billion acquisition of nutritional supplements maker and marketer NBTY Inc. Under the merger agreement, NBTY stockholders receive $55 in cash for each share of NBTY common stock owned by them.

Novo Nordisk, Walgreens team with UnitedHealth on diabetes

Diabetes care provider Novo Nordisk is joining UnitedHealth Group’s Diabetes Prevention and Control Alliance, a national partnership that provides access to community- and evidence-based interventions to help prevent and control diabetes, prediabetes and obesity.

Senate passes drug disposal legislation

The National Association of Chain Drug Stores and National Community Pharmacists Association hailed the Senate’s passage of the Secure and Responsible Drug Disposal Act. The bill (S.

Jean Coutu to provide child ID photo booklets

Jean Coutu Group has teamed up with the Missing Children’s Network and local law enforcement, government agencies and community groups to host Child Identification Day in more than 180 of its drug stores. The Canadian pharmacy chain said that on Oct.