LexisNexis Risk Solutions launches IDVerse for insurance to counter AI-fraud

ATLANTA — LexisNexis Risk Solutions has introduced LexisNexis IDVerse for Insurance, an AI-driven identity verification and document authentication platform designed to help U.S. personal lines insurers fight increasingly sophisticated, AI-enabled fraud while offering low-friction customer experiences.

The new offering uses biometric verification, proprietary AI models, and deep neural networks to authenticate identity documents and digital identities within seconds across multiple stages of the insurance lifecycle, including quoting, claims, high-risk transactions, customer service, and account management. The company said the solution aims to reduce fraud risk, improve operational efficiency, and protect profitability through real-time, automated identity verification integrated directly into insurers’ workflows.

The launch comes as generative AI and deepfake technologies accelerate fraud schemes. The U.S. Department of Homeland Security estimates that losses from generative AI-enabled fraud could reach $40 billion by 2027, increasing pressure on insurers to strengthen defenses without creating additional friction for legitimate customers.

“Insurers are being asked to deliver seamless digital experiences while criminal networks continue to evolve,” said Jennifer Kostyrna, senior director of product management for insurance identity solutions at LexisNexis Risk Solutions. “IDVerse uses advanced, adaptive technology to help insurers keep pace with bad actors while strengthening trust and customer experience.”

Available through the LexisNexis ID Compass Platform, IDVerse for Insurance offers biometric face matching and liveness checks to quickly verify genuine customers. Additional features include a branded mobile interface, automated yes/no verification decisions, global document coverage, AI-driven contextual learning that adapts to emerging threats, and flexible integration and data storage options.

LexisNexis Risk Solutions stated that the platform is designed to help insurers quickly and securely verify identities as fraud methods continue to evolve.