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Lumistry debuts software ecosystem for pharma communications

Lumistry has debuted its Second Screen software for pharmacies and its Digital Counter software for patients, an ecosystem of integrated and interoperable tools that address the challenges faced by independent pharmacies.

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AUSTIN, Texas — Lumistry has debuted its Second Screen software for pharmacies and its Digital Counter software for patients, an ecosystem of integrated and interoperable tools that address the challenges faced by independent pharmacies.

With Lumistry’s platform, pharmacies and patients can manage prescriptions, appointments, messaging, forms, and tasks in one intuitive dashboard. This ecosystem streamlines and automates much of the outdated and paper-based work and communications that pharmacies currently perform.

“To fulfill our mission of helping pharmacies help people, we have built a groundbreaking solution that will transform pharmacy operations and elevate patients’ experience,” said Corey Hansen, CEO of Lumistry. “Lumistry’s platform will eliminate the need for costly point solutions, while simultaneously providing independent pharmacies with the capabilities required to thrive in the future.”

Independent pharmacies face mounting challenges, including escalating costs and fierce competition from larger rivals armed with advanced software solutions. For instance, the cost of dispensing prescription medication for independent pharmacies increased by 15% to $12.90 in 2022, up from $11.22 in 2021. Similarly, the average cost of goods sold rose to 79% in 2022, up from 76.7% in 2021. In response to these challenges, pharmacy industry experts and associations such as The National Community Pharmacists Association (NCPA) and CPESN are calling for independent pharmacies to transform their businesses by implementing software that increases operational productivity and improves patient experience.

“We recognize the pivotal role independent pharmacies play in community healthcare,” said Hansen. “Our platform grants independents access to best-in-class technology that was previously available only to the industry’s largest retail and online pharmacies, empowering them to provide elevated patient care with a seamless digital experience.”

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