ORLANDO — RxConnexion, a leading technology innovator for independent community pharmacies, has unveiled the industry’s first AI Copilot designed exclusively for pharmacy owners, managers, and operators—a groundbreaking solution that transforms how pharmacies make decisions, streamline operations, and drive revenue growth.
For the first time, community pharmacies gain access to a real-time, intelligent assistant that understands the unique complexities of pharmacy management—from navigating reimbursement challenges and PBM fees to optimizing compounding, central fill, telemedicine, inventory control, pricing strategies, and business development.
“Pharmacies have been operating in one of the most challenging business environments in health care,” said Mehrdad Hariri, program director at RxConnexion. “Our AI Copilot gives pharmacy owners instant clarity, personalized guidance, and data-driven answers they’ve never had access to before. It's like giving every pharmacy its own strategy team — available 24/7.”
The RxConnexion AI Copilot is purpose-built for the everyday—and not-so-everyday—questions pharmacists face, including:
- How do I improve my margins on a specific drug?
- What’s the best way to grow cash-based revenue?
- Should I add telemedicine or compounding services?
- Which PBM fees are impacting my bottom line?
- What can I do today to increase profitability this month?
- Which marketing strategy will get more patients through my door?
Unlike generic AI tools, RxConnexion’s AI Copilot is trained on the real-world ecosystem of independent pharmacy, compounding, central-fill, telemedicine integration, veterinary meds, clinical services, marketing strategies, and profitability optimization.
Independent pharmacies continue to face shrinking reimbursements, unpredictable audits, short staffing, and competitive pressure from big-box chains and online disruptors.
The AI Copilot gives them something they’ve never had: an always-on business advisor designed to help them compete, adapt, and win.
Key capabilities include:
- Instant answers to business, clinical, operational, and financial questions
- Smart guidance for improving profitability and patient retention
- Workflow support for compounding, central fill, telemedicine, and clinical services
- Inventory insights to minimize waste and maximize cash flow
- Marketing and community outreach recommendations tailored to the pharmacy’s goals
- Strategic planning tools to help owners pivot and grow
“This is not another generic chatbot,” Hariri added. “This is the first AI built with a pharmacist’s mindset, a CEO’s perspective, and a consultant’s intelligence—packaged into a tool any pharmacy can use starting today.”
With RxConnexion’s AI Copilot, pharmacies of all sizes gain a powerful resource that previously required expensive consultants, fragmented systems, or countless hours of trial and error.
The RxConnexion AI Copilot is now available to all community pharmacies in the United States. Pharmacies can request early access or schedule a demo at www.RxConnexion.com.
