FORT WORTH, Texas — Synerio, a leader in AI-driven pharmacy solutions, today announced the launch of Synerio Pinpoint, a radically new AI-powered unified support platform designed to streamline internal operations for pharmacy chains.
The Synerio team will be providing demos and more product information at Booth #1901 at the NACDS Total Store Expo August 24-25.
Pinpoint is an AI-powered, always-on virtual assistant designed for pharmacy teams. Built to streamline internal support and access to key information, Pinpoint acts as a centralized, chat-based interface where staff can view targeted corporate announcements, manage their tasks, and get real-time answers to policy questions, system issues, and more—all without relying on phone calls or outdated intranet searches.
With its conversational AI technology, it delivers instant answers to frontline teams and provides corporate, regional, and store leaders with real-time, enterprise-wide visibility into trending issues, knowledge gaps, and operational priorities.
“Pharmacy teams are under more pressure than ever, and support systems haven’t kept up,” said Steve Lawrence, CEO of Synerio. “Pinpoint fundamentally changes this. It gives staff the information they need in seconds while helping leaders keep everyone informed, accountable, and aligned with enterprise goals.”
Instant Answers, Real-Time Visibility
For Pharmacy Staff:
- Get instant answers by simply asking Pinpoint.
- Access targeted announcements and real-time crisis support.
- Focus on patient care, not searching for information.
For Corporate, Regional, and Store Leaders:
- Gain enterprise-wide visibility into staff questions and support needs.
- Push targeted updates and tasks across the organization.
- Track progress and quickly address emerging issues.
Key Features:
- Conversational AI Virtual Support Assistant
- Unified content library replacing intranets with a centralized verified source of knowledge
- Targeted announcements, crisis integration, and automated ticketing for unresolved issues
- Personalized task assignment & tracking for improved accountability
- Customizable dashboards and enterprise reporting for actionable insights
- Available standalone or integrated with Synerio Engage
Synerio Pinpoint is available immediately for pharmacy chains seeking to modernize their internal support and communications. Learn more or schedule a demo at Synerio.com/Pinpoint.
