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Issue 03-26-2012

Rite Aid clarifies its wellness ambassador role

After two U.S. senators expressed concerns, Rite Aid Corp. has reiterated the role of its “wellness ambassador,” a key customer service feature of the drug chain’s new “wellness store” format. In press announcements this month, Sens. Richard Durbin (D., Ill.) and Richard Blumenthal (D., Conn.

Retail sales are on the upswing

Retail sales in February showed the highest gain in five months, and the industry’s largest drug chains mirrored the broader trend. At Rite Aid Corp., for instance, total sales for the five weeks ended March 3 increased 2.3% to $2.55 billion, up from $2.

Chains have no tolerance for Rx diversion

Chain pharmacies have “zero tolerance” for prescription drug diversion, the National Association of Chain Drug Stores told a congressional subcommittee earlier this month. Testifying before the House Subcommittee on Commerce, Manufacturing and Trade, chaired by Rep. Mary Bono Mack (R., Calif.

A move toward greater transparency

The Utah state legislature’s passage of a bill that would require audits conducted by pharmacy benefit managers (PBMs) to be “fair and rational” has been praised by the National Association of Chain Drug Stores, which asserts that the action addresses the concern that PBMs jeopardize neighborhood ph