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July 15, 2024

Walgreens’ closings reflect industrywide strains

Walgreens’ closings reflect industrywide strains

Walgreens Boots Alliance has declared it will close a “significant portion” of its underperforming stores, which it says make up about 25% of the chain’s store base. Chief executive officer Tim Wentworth made the announcement during the company’s third quarter conference call last month.

Crest Scope line from OraLabs has mass appeal

Crest Scope line from OraLabs has mass appeal

Portable breath sprays and drops are another area in the oral care sector enjoying brisk sales of late. One company that is reaping the rewards is OraLabs. Founded in 1990, OraLabs operates out of an over-the-counter drug, FDA registered and audited, 115,000-square-foot manufacturing facility here.

Dr. Reddy’s Lopez on optimizing customer service

Dr. Reddy’s Lopez on optimizing customer service

Tracy Lopez, who is the head of North America customer service and 3 PL operations at Dr. Reddy’s Laboratories,spoke with Chain Drug Review about her role and how the company maximizes customer satisfaction. CDR: Can you explain what 3 PL operations is? LOPEZ: It’s third-party logistics.