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In conjunction with Amazon Pharmacy being named E-commerce Health Care Provider of the Year by Chain Drug Review, this week’s Video Forum talks with two key executives — Dr. Vin Gupta, Amazon Pharmacy’s chief medical officer, and vice president of pharmacy John Love. Among the subjects they address are the development of a new model that will improve clinical outcomes, the drive to eliminate pain points encountered by many patients at traditional pharmacies, and the company’s ambitious expansion plans.