In this installment of our series of interviews with industry leaders from the recent NACDS Annual Meeting, Dain Rusk, vice president of pharmacy at Publix, cites the factors that enabled the company to rank first among supermarket pharmacies in customer satisfaction in a recent J.D. Power survey. He also discusses Publix’s investment in central fill facilities, PBM reform and expanding the scope of pharmacy services.
Video Forum: Dain Rusk, Publix
Supermarket chain a leader in customer satisfaction.
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Video Forum: Ana Cespedes, Vitamin Angels
Working to enhance the health of mothers and children.
Video Forum: Anthony DalPonte, Albertsons
Supporting customers on their health care journey.
Video Forum: Colleen Lindholz, Kroger Health
Maximizing the impact of community pharmacy.
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