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DOWNERS GROVE, Ill. — People often postpone or forgo essential treatment when they cannot get to a pharmacy, which can negatively impact their overall health. Aetna Better Health of Illinois, a CVS Health company, now offers free, same-day pharmacy delivery in as little as three hours through CVS Pharmacy for all eligible prescriptions, removing this barrier for some of their most under-resourced members.
The new capability can especially make a difference for those living in rural areas or communities with few local pharmacies. Aetna is the first managed care organization in Illinois to offer this service to its Medicaid members.
For the new, free service:
- The member must be home to accept the delivery and live within 15 miles of the pharmacy
- Members may also choose free 1- to 2-day delivery of eligible prescriptions if more convenient.
- Delivered via mail, members do not need to be home to collect the delivery and must live within 50 miles of the pharmacy.
“People often delay or skip essential treatment when they cannot get to a pharmacy, which can be detrimental to their overall health” said Rushil Desai, CEO of Aetna Better Health of Illinois. “By bringing this delivery capability to our members, we remove that barrier for some of our most under-resourced members — bringing the medications they need to their doorstep. Our free, same-day pharmacy delivery service will help our members effectively manage their care and adhere to necessary treatment plans prescribed by their doctor, enabling them to achieve their best health.”
Prescription medications will be dispensed and prepared by the CVS Pharmacy team. A local courier who has undergone background screening and special training will deliver the medications directly to members in as little as three hours. The member must be home to accept the delivery and must live within 15 miles of the pharmacy. Members can also choose free 1- to 2-day delivery of eligible prescriptions if more convenient. Delivered via mail, members do not need to be home to collect the delivery and must live within 50 miles of the pharmacy.
Aetna Better Health of Illinois serves over 360,000 Medicaid members in 102 counties. The health plan offers value-added benefits and best practices that have proven positive results in utilization, health gap closures and member satisfaction. For more information about Aetna Better Health of Illinois, visit their website, www.aetnabetterhealth.com/illinois-medicaid.
