SAN FRANCISCO — Amazon Pharmacy has introduced Same-Day Delivery in the Bay Area, offering customers faster, more convenient access to medications along with cost-saving benefits through manufacturer-sponsored discounts and transparent, upfront pricing.
“Expanding Same-Day Delivery to Bay Area customers comes at a critical time when many residents are juggling holiday planning and shopping—the last thing anyone needs is a last-minute trip to the pharmacy,” said Kelvin Downes, director of operations for Amazon Pharmacy. “Our goal is to bring the speed, convenience, and transparency customers expect from Amazon to the pharmacy experience, ensuring they know exactly what their medications will cost and receive them reliably at home."
Pharmacy closures have surged across the region, leaving San Francisco with 40% fewer locations than a decade ago. This decline limits options for Bay Area residents and forces patients to travel farther for essential medications. Amazon Pharmacy provides a full-service digital experience accessible anytime, anywhere—making it easier for caregivers to manage prescriptions for children, aging parents, or loved ones during the busy holiday season. Its caregiver feature lets customers securely invite trusted individuals who, once verified, can manage medications on behalf of others through their own Amazon Pharmacy accounts.
The two new Amazon Pharmacy sites enabling these fast deliveries are located within Amazon’s Same-Day facilities in Brisbane and Richmond, Calif, each spanning more than 200,000 square feet. These state-of-the-art Amazon Pharmacy facilities feature advanced automation technology for rapid prescription filling, temperature-controlled storage for safe medication handling, and 24/7 access to licensed pharmacists for medication questions and support.
“Reliable access to medications isn’t just about convenience—it can improve treatment outcomes, support better medication adherence, and in some cases, save lives,” said Sandra Lee, pharmacist-in-charge at Amazon Pharmacy’s Brisbane location. “We’re proud to bring this level of service to patients across the Bay Area.”
This Bay Area launch is part of Amazon Pharmacy's broader plan to expand Same-Day Delivery to nearly half of U.S. customers by the end of 2025. The company recently announced Amazon Pharmacy Kiosks, which enable patients to pick up prescriptions immediately following appointments at One Medical offices—helping close gaps in care. The Kiosk pilot program begins this December in select locations in Los Angeles, with plans to expand nationally.
