Wellness+ with Plenti: A step toward true customer loyalty
We at Kantar Retail believe that the May 2015 launch of Rite Aid Corp.’s new wellness+ with Plenti rewards program is an innovative step toward achieving true shopper loyalty.
CDR
Pharmacy customer satisfaction remains high
Consumers continue to give high marks to service and staff at retail pharmacies, according to the J.D. Power 2015 U.S. Pharmacy Study. J.D. Power said Monday that customer satisfaction with pharmacies has remained at a high level amid the myriad changes in the nation’s health care sector.
NACDS’ Pratt Award goes to Rite Aid’s Thompson
The National Association of Chain Drug Stores honored the achievements of several retailers at the Total Store Expo, with the Harold W. Pratt Award — pharmacy’s highest honor — going to Rite Aid executive vice president of pharmacy Robert Thompson.
NACDS is ‘catalyst for collaboration’
Amid today’s fast-changing retail and health care environments, the National Association of Chain Drug Stores stands as a key resource for its retailer and supplier members, NACDS leaders said at the Total Store Expo here.
Drug stores fend off rivals in health, convenience
It is well known that the Internet and low-cost channels, such as club and dollar, have gained market penetration at the expense of other channels.
Omnichannel: Revolution, evolution, solution
When Target announced its first quarter 2015 results earlier this year, it was clear how quickly the world had changed.
Supplylogix to debut Rx inventory reporting module
Pharmaceutical inventory management solution provider Supplylogix is slated to debut its new Pinpoint Performance reporting module at the 2015 National Association of Chain Drug Stores Total Store Expo. The McKesson Corp.
CDMA aims ‘to be the front-end source’
The Chain Drug Marketing Association (CDMA) has not just withstood the consolidation of the chain drug industry. It has grown in spite of it. CDMA has broadened its membership with grocery stores and wholesalers, as well as convenience store chains, notes president Jim Devine.
Rite Aid reportedly to buy Rx files from A&P
Rite Aid Corp. reportedly is looking to buy prescription files and inventory from in-store pharmacies operated the Great Atlantic & Pacific Tea Co., which last month filed for Chapter 11 bankruptcy protection. Published reports said that, according to a filing by A&P with the U.S.
Fate of new CPG items rests on fraction of shoppers
Apparently, it’s a tiny fraction of shoppers who determine if a new consumer packaged goods (CPG) product will succeed or fail.
Martindale appointed CEO of stores at Rite Aid
Reflecting Rite Aid Corp.’s expanded organization and breadth of health care services, Ken Martindale has been promoted to a new position, chief executive officer of Rite Aid Stores. At the time of the promotion he was president and chief operating officer.
Rite Aid strengthens top management team
In addition to Ken Martindale’s promotion to the newly created position of chief executive officer of Rite Aid Stores, Rite Aid Corp. has made three senior executive appointments.
ScriptSync introduced at CVS
CVS Health is launching a new pharmacy service, ScriptSync, enabling patients with multiple medications to pick up eligible maintenance prescriptions in a monthly visit to a CVS/pharmacy store.
SDM Beauty Boutique stakes claim online
Shoppers Drug Mart (SDM) has launched a Beauty Boutique e-commerce website, allowing customers to #BRINGBEAUTYHOME with the click of a button. The new BeautyBoutique.
Barra steps down as Target exec VP
Target Corp. executive vice president of merchandising Jose Barra, whose areas of responsibility included the retailer’s pharmacy business, is leaving the company. His departure is the latest in a series of executive changes at Target under chairman and chief executive officer Brian Cornell.
Ryan picked to oversee Walmart Care Clinics
Walmart has hired veteran retail clinic executive Sandra Ryan to head its fledgling Care Clinic business, which was launched in April 2014 and now operates 17 clinics in three states.