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Jeffrey Woldt

A retail tech arms race is imminent

A retail tech arms race is imminent

If Walmart, which continues to invest heavily in artificial intelligence and other advanced technology, saw the need to join forces with OpenAI, it’s likely other major retailers that intend to maintain their standing in the marketplace will follow suit.

Instant checkout: Immediate disruption

Instant checkout: Immediate disruption

OpenAI — whose ChatGPT first brought the revolution in artificial intelligence to widespread public attention — upped the ante for retailers and CPG companies late last month with the launch of Instant Checkout, a tool that enables users to purchase products without leaving the platform.