DEERFIELD. Ill. — Winter is a demanding season, and the last thing anyone should overlook is their health—especially as colder weather drives up cases of COVID‑19, flu, and other respiratory illnesses.
For many adults, staying on top of their health and understanding what vaccines they need can feel overwhelming. That’s why Pfizer and Walgreens have come together to make the process simpler, more connected, and more personal.
The retailer has introduced new initiatives designed to improve and expand the patient experience by making health information easier to access and act on. Paired with pharmacists’ clinical expertise—identifying immunization gaps, confirming eligibility, and testing for respiratory illness—these enhancements support a smoother, more informed healthcare journey.
Here’s what people can expect:
Personalized Vaccine Support
Pharmacists are among the most trusted healthcare partners, often helping patients understand which vaccines are recommended for them. Eligible individuals due for a COVID‑19 vaccine, for example, may receive a reminder call encouraging them to get protected and schedule an appointment.
These calls are made by real pharmacists—not spam, not robocalls, not AI—providing genuine human-to-human care.
During these education calls, pharmacists reach out to those at highest risk for illness. They explain which immunizations may help protect them; confirm eligibility for vaccines such as COVID‑19, flu, pneumococcal pneumonia, RSV, and shingles; address questions or safety concerns; and share up‑to‑date clinical insights on new variants and severe‑illness risks. Pharmacists may also help schedule appointments or outline a personalized vaccination plan based on a patient’s age, medical history, and preferences.
When a patient books an appointment, Walgreens’ digital pharmacy experience offers another opportunity to highlight additional vaccines that may help protect them—making it easier to stay updated with a single visit.
Convenient Access to Testing
If a patient suspects they may have COVID‑19 or flu, Pfizer and Walgreens have partnered to streamline scheduling for in‑person testing with a local pharmacist. After reviewing test results, pharmacists can recommend next steps, including appropriate treatment options.
Bringing a Human Touch Back to Healthcare
In a world filled with automated messages and impersonal interactions, Pfizer and Walgreens are working together to restore a more personal, connected experience. And more innovations are on the way—from improvements to automated prescription processes to enhancements inside the pharmacy itself.
Their shared goal is simple: make an increasingly complex immunization landscape easier to navigate so patients can stay focused on what matters most—protecting their health.
Sometimes, real breakthroughs start by cutting through the noise.
