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Opinion

Retail’s role deserves acknowledgement

Retail’s role deserves acknowledgement

the wrong kind of headlines. Some samples include the following: • CVS is being accused of targeting African-American and Hispanic shoppers as more likely to cause trouble than are Caucasian customers. • Walmart has reluctantly agreed to lower the temperature — by one degree

Big data as a disruptor in chain drug merchandising

Big data as a disruptor in chain drug merchandising

As prescription drug revenue and profitability are threatened by the expanding share of generics and continued reimbursement pressures, many chain drug retailers are counting on improved front-of-store sales and profitability to counterbalance the declines. That goal faces several challenges.

Exclusive, niche brands loom large in beauty mix

Exclusive, niche brands loom large in beauty mix

The year 2014 will be remembered as one of discovery about the power of niche and exclusive beauty brands at retailers in the United States, and that momentum will increase well into the future.

First-quarter results portend challenging year

First-quarter results portend challenging year

The fiscal first quarter of 2015 is in the books for many of the largest retailers, and the results tend to bear out the idea that the current year will be one of struggle and uncertainty despite signs that the economy is rebounding from the recession that plagued it so sorely in recent years. The

Gourlay aims to restore Walgreens’ confidence

Gourlay aims to restore Walgreens’ confidence

Most people in this country spent last Christmas Eve away from work, celebrating the holiday with family members and friends. Alex Gourlay, then Walgreens’ president of customer experience and daily living, devoted much of the day to visiting a dozen of the drug chain’s outlets in greater Chicago.

Annual Meeting always gets people talking

Annual Meeting always gets people talking

When members of the National Association of Chain Drug Stores gathered at The Breakers in Palm Beach for the 2015 NACDS Annual Meeting last month, they brought with them a renewed sense of purpose and confidence in the meaningful contributions that community pharmacy is making to improve the U.S.

ACOs spearhead shift to value-based care

ACOs spearhead shift to value-based care

Recently, U.S. Health and Human Services (HHS) Secretary Sylvia Burwell announced a lofty goal of tying 50% of all traditional Medicare payments to alternative payment models, such as accountable care organizations (ACOs) or bundled payment arrangements, by the year 2018.

Envisioning the ‘drug store of the future’

Envisioning the ‘drug store of the future’

  The concept cars unveiled at major auto shows always seem a bit “out there.” But by making a practice of radically rethinking their products, global car makers have learned to unleash their creativity and position themselves for the future.

Below the surface, much has happened

The NACDS Annual Meeting, unfolding at the moment in Palm Beach, Fla., unofficially marks the end of the first third of the mass retailing year.