SALISBURY, N.C. – Ahold Delhaize USA and its brands are being honored for industry-leading approach to personalization and customer loyalty, with multiple companies earning 2026 Loyalty360 Best in Class Awards. The recognition reflects continued progress in delivering more relevant, value-driven experiences for the 26 million weekly customers Ahold Delhaize USA brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop – serve each week. The recognition underscores the strength and consistency of the companies’ customer engagement strategies.
Over the past year, Ahold Delhaize USA companies have expanded personalization capabilities, enhancing how they deliver relevant offers and experiences to customers. These efforts are driving stronger engagement and contributing to continued growth in customer loyalty, while helping shoppers access meaningful savings through tailored promotions and experiences.
This progress reflects the companies’ abilities to scale personalization across the omnichannel ecosystem by leveraging data, insights and execution to deliver timely, relevant interactions. By embedding personalization at the center of marketing and loyalty strategies, Ahold Delhaize USA and its brands are creating more seamless experiences and strengthening long-term customer relationships.
“We’re focused on delivering meaningful value in ways that feel personal and relevant for customers,” said Meghan Galligan, Vice President of Omnichannel Marketing, Ahold Delhaize USA. “By scaling personalization, we’re helping our brands strengthen loyalty with their customers and create more seamless experiences.”
Ahold Delhaize USA’s personalization capabilities are supported by technology partners, including Sagarmatha, which helps enable scalable targeting and campaign execution for all five omnichannel grocery brands.
Ahold Delhaize USA companies continue to invest in personalization as part of the Growing Together strategy, focusing on delivering relevant experiences that deepen customer trust and deliver long-term growth.
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