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Retail sales up, customer satisfaction down

Retail sales up, customer satisfaction down

Customer satisfaction with mass market retail chains, including drug stores, is down despite a continued improvement in retail sales. The American Customer Satisfaction Index (ACSI) reported this week that its national benchmark index fell 0.5% year over year to 75.

Mylan introduces generic version of Vfend

Mylan Inc. has launched voriconazole tablets, an antifungal medication, under a previously announced settlement and license agreement with Pfizer Inc. The company said Tuesday that its Mylan Pharmaceuticals Inc. subsidiary introduced  voriconazole tablets in strengths of 50 mg and 200 mg.

Hallmark launches postage-paid greeting cards

Hallmark and the U.S. Postal Service have introduced a line of greeting cards that already include postage. Called PostagePaid Greetings, the new line of everyday and seasonal cards requires consumers to "just sign, seal and send," Hallmark said Thursday.

Kroger mourns loss of grocery/pharmacy exec

Donald Becker, executive vice president at The Kroger Co., passed away Wednesday in Cincinnati. He was 62. The food and drug retailer said Becker, who was with the company for more than 40 years, died after suffering an aneurysm.

CVS ExtraCare teams up with Weight Watchers

To encourage and reward people for adopting a healthier lifestyle, CVS/pharmacy and Weight Watchers International are offering mutually beneficial rewards for CVS/pharmacy ExtraCare loyalty card holders and Weight Watchers members. The drug store chain, a unit of CVS Caremark Corp.

KVK Tech rolls out OTC allergy remedy

KVK Tech Inc. has branched out from prescription pharmaceuticals to include an over-the-counter allergy product with the distribution of Chlorphen-12, equivalent to Chlor-Trimeton 12 Hour.

Identigene paternity tests debut in N.Y. at Duane Reade

Duane Reade is the first New York retail outlet to sell paternity testing with the rollout of the Identigene DNA Paternity Test Kit. Identigene said Monday that New York has become the 50th state to allow the sale of a paternity test kit in retail stores and that its DNA Paternity Test Kit is

Shoppers Drug Mart app enables virtual lipstick sampling

Shoppers Drug Mart customers can use their iPhones to view their new favorite lipstick shades on their own image using a mobile application developed by FaceCake Marketing Technologies Inc. The Lip Makeover app lets customers view new lipstick colors on an iPhone.