New research from Kearney and Coresight Research both point to the same conclusion — quick commerce has stopped being a niche channel and has become a default consumer behavior, one retailers of every size and category now need to plan around.
Both groups warning that the government's approach risks confusing consumers and disrupting product availability without a clear scientific basis.
The takeaway for retailers isn’t to shout louder about price. It’s to prove, aisle by aisle, that being in-store still delivers what shoppers need, when they need it.
Grocery chains are rethinking the role of the in-store pharmacist — and the data suggests it's their strongest play against price-driven competition.
When it comes to gas prices, club membership looks like a bargain.
Retailer lifts annual sales forecast amid improving traffic and accelerating digital demand.
What makes this moment particularly challenging is that consumers are not simply “trading down” in the traditional sense. They are redefining value altogether.
AI is reshaping how consumers shop and how retailers compete. But as the technology grows more powerful, a critical question is emerging: How much AI is too much?
As for unexpected changes, consider the grocery industry, which has entered what Miller described as a “fascinating and dynamic” period driven by two forces that few retailers would have predicted just a few years ago.
Walmart’s penetration rose six percentage points year over year, marking the largest gain among all retailers tracked in the quarterly study.
In an AI-mediated marketplace, Sebok suggested, that distinction may be the difference between relevance and invisibility.
“My job is about supporting our leaders,” Morgan says. “Ensuring they have what they need to deliver the best possible outcomes for the brands we represent.”
The new series, which debuted on January 19, spotlights founders behind consumer brands that have scaled into national retail distribution.
It’s that rare blend of innovation and integrity, scale and humanity, that makes McMillon a fitting recipient of Mass Market Retailers’ and Chain Drug Review Lifetime Achievement Award.
The foundation of the retailer’s resurgence lies in the unglamorous but essential work of fixing stores, cleaning aisles and ensuring shelves are stocked.
