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Lifechek upgrades technology to support retail expansion

To help grow its front-end business, Lifechek Drug Inc. plans to implement a business management and point-of-sale software platform from Activant Solutions Inc.

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LIVERMORE, Calif. — To help grow its front-end business, Lifechek Drug Inc. plans to implement a business management and point-of-sale software platform from Activant Solutions Inc.

The technology provider said Monday that the community pharmacy chain, which has 23 locations across Texas, is slated to deploy its Activant Eagle solution as part of a broader initiative to improve and expand its front-of-store retail business.

To date, Lifechek  has focused on prescription sales — only four of its locations have retail space — but earlier this year executives decided to focus more on its retail business and expand the retail offering in all 23 stores, according to Activant.

Lifechek had been using the front-end POS system that came with its pharmacy management system, yet company executives determined that it would fall short in handling Lifechek’s expanding multistore retail needs.

"The Activant Eagle solution is going to play a major part in us becoming better retailers," Lifechek chief executive officer Bruce Gingrich said in a statement.

"We selected the system because it had an unparalleled combination of speed and flexibility," Gingrich explained. "We believe that our clerks will be able to quickly grasp the system and speed our customers through the checkout process. Our managers and executives will benefit from the Eagle system’s analytics modules and marketing programs, such as the gift card and loyalty programs."

Activant noted that the Eagle software also will help Lifechek establish a more efficient and effective inventory management program, since the chain stands to hike its inventory costs with the addition of retail space and inventory.

"The Eagle Purchasing & Receiving system will help us streamline our reordering process and simplify the job of keeping our inventory updated," stated Gingrich. "However, inventory management involves more than just keeping merchandise in stock. Activant Eagle’s inventory controls will also help us improve other inventory-related functions, such as price updates and loss prevention so that we can get the most from our merchandise investment."

According to Activant executive vice prsident Paul Salsgiver, the Eagle system will help Lifechek improve almost every aspect of its retail business.

"From tracking sales to obtaining merchandise, to managing inventory, to communicating with customers and enhancing their overall shopping experience, we feel that the Activant system will be a key part of elevating Lifechek’s retail business," Salsgiver commented.

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