Ways for drug chains to engage Latino consumers
As we consider the evolving landscape of retail, drug stores are at a crossroads.
April 29, 2024
Gen Z: Myths, realities and new opportunities
from CPG to fashion. Much of that is true and, as the
Three dramatic technological boosts to pharmacy
Retail pharmacists are being asked to play an increasingly pivotal role in patient care in their communities, and the stress is putting a serious strain on the system: persistent drug shortages, regulations, burnout, walkouts, and the list goes on.
Consumers in pharmacy deserts left high and dry
namely, CVS Health, Rite Aid and Walgreens Boots Alliance — opened stores at a rapid pace for many years, usually in street corner locations to provide the highest level of convenience to their customers. However, in the past two years, we have seen a reversal of this
Automation can drive new revenue streams and profits
“Now hiring.” This posting is all too common in the pharmacy sector. A shrinking talent pool frustrates the plans of both chain stores and independents to improve patient care. Yet improving patient care paves the pathway to greater profitability.
How consumer health care has and hasn’t changed
The phrase “same but different” has its origins in Thailand and is reflective of the ambiguity built into the Thai language. It enables uncertainty in everything. The 2023 North American Consumer Healthcare world was aguably the same but different.
NACDS gears up for dramatic change for pharmacy
The National Association of Chain Drug Stores will move from strength to strength when Kevin Host succeeds Mike Wysong as the organization’s chairman during the NACDS Annual Meeting here this week.
Relegate annual pharma marketing media planning to the past
In an era focused on changing consumer behavior and technological advancements, it’s no surprise marketers have had to adjust their approach when it comes to advertising.
From legacy proxy metrics to alternative data sets
Following the coronavirus pandemic, record-high inflation, and the rise of e-commerce and delivery options, pharmacies have had to adjust to a radically different consumer shopping experience. Add on the pending loss of third-party cookies, and pharmacies are at a crossroads.
Anderson optimistic despite lack of congressional action
The pharmacy industry and National Association of Chain Drug Stores are at an inflection point, says NACDS president and chief executive officer Steve Anderson.
Venture capital’s evolution should prompt innovation
For the better part of the last three decades, venture capital (VC) has underwritten many of the most significant innovations in our industry.
The future of retail pharmacy is personalization
Retailers face myriad challenges and decisions almost daily. Top among these is understanding consumer preferences and how those change over time.
AI and RFID are new answers to long-standing needs
The past few years have brought ongoing, unprecedented challenges for retailers. New concerns from higher costs and economic uncertainty to multiple global conflicts show just how connected our world is.
Central fulfillment can foster momentous change
The pharmacy industry stands on the brink of a profound shift. Fortune Business Insights’ projections expect the industry to grow at a 56% rate by 2028, which requires the industry to reimagine itself to meet demand.
Momentum for PBM reform surges
While the National Association of Chain Drug Stores has a full plate of issues to deal with, without question the most pressing is PBM reform.