Millennials have been a hot topic of conversation for more than a decade. It’s the one generational group that continues to confound both employers and retailers: How do we attract them, engage them and retain them? Yet a majority of employees and shoppers are them.
It sounds like a science fiction plot: machines and computers operating with intelligent and human-like behavior. But artificial intelligence (AI) is real and relevant to any task involving the intellect, and AI applications affect nearly all aspects of modern human life.
In an era when brand image all too often oversells what it is supposed to represent, Walgreens finds itself in the enviable position of updating its identity to better reflect its very real merits and the combination of continuity and change that characterizes the drug chain.
New categories can develop when product innovation meets a consumer’s unmet need in a way that no existing category has provided. Retailers that adopt a new category or subcategory early can gain an edge over their competitors. Emerging retail categories disrupt and change the retail market.
More often than not, independent drug stores are overshadowed by the big retail chains.
The impact of a healthy population and vibrant workforce on the ability of the economy to sustain growth should not be underestimated.
The National Association of Specialty Pharmacy (NASP) has commended 54 members of the House of Representatives for urging federal agencies to eliminate retroactive Medicare Part D fees charged by big pharmacy benefit managers.
Speculation about the possible entry of Amazon into the prescription drug business has been abundant in recent weeks.
at least at times — might appear to be the disruptive chaos of today’s market.
To quote one of Cortes’ officers when the Spanish first arrived in Mexico, they came “to serve God and His Majesty and also to get riches.” While the Boots/Walgreens story was playing out in the U.S.
as much for the uncertainty of the future as for the problems of the past. As November ended and December began, the National Association of Chain Drug Stores brought industry leaders together in New York City for NACDS Week in
At the start of the month the National Association of Chain Drug Stores concluded a series of successful events in the nation’s economic and cultural capital.
A regulatory inspection by the Drug Enforcement Administration or a state board of pharmacy can be a high stakes event.
As the year nears its end, surprises continue to make news in chain drug retailing. Mostly, negative surprises. Earlier this month, CVS downsized its headquarters staff by some 600 employees, stopping for a moment the retailer’s uninterrupted string of good news.
The Food Marketing Institute’s recent cancellation of FMI Connect, the trade show that had been scheduled for McCormick Place in Chicago next June, raises some interesting questions about the value and long-term viability of such events.
