How to bring about new consumer relationships
To address the personal forms of value that tomorrow’s consumers will demand, consumer packaged goods companies need to move from “idle” to “agile.” Chain drug stores are uniquely positioned to help.
Opinion
WBA recasts stores, business model
For the better part of a decade, Walgreens Boosts Alliance has been engaged in continually rethinking what a chain drug store means to the consumer, and how the format needs to evolve to remain relevant in an era when digital technology is changing the rules of the game in retailing and health care.
It’s time for nonstop consumer drug take-back
On October 27 the Drug Enforcement Agency (DEA) will hold its 14th National Consumer Drug Take-Back Day. The event will be well publicized and will enable the safe and secure disposal of millions of pounds of expired and unneeded prescription medications.
Our mission remains as relevant as ever
A little over 40 years ago, the first issue of Chain Drug Review appeared.
Donald maintains continuity at Albertsons
The appointment of Jim Donald to succeed Bob Miller as chief executive officer of Albertsons Cos. earlier this month symbolizes the company’s ability to maintain its equilibrium when confronted with adversity and find new ways forward.
Pharmacies need relief from DIR fees
creating greater and greater financial challenges for retail pharmacies. In the second quarter of 2018, DIR accounted for 1.13% of sales and, year-to-date, it is trending at 1% of sales. For the same period last year, DIR was running at 0.9% of sales. On top of
Amazon reigns as premier product search engine
Last month investment firm Piper Jaffray projected Amazon will more than triple its advertising business to some $16 billion by 2021, largely based on the retail giant’s position as “the world’s largest product search engine.
Wealthy and not healthy vs. healthy and not wealthy
those born between 1981 and 1997 — will represent the largest and most influential adult generational cohort in America, with a profound opportunity to realign the nation’s priorities as they enter their prime years and influence the shape of the future health care landscape. Millennials
What to do about mounting transportation costs
The high value of pharmaceutical shipments has traditionally meant that all parties in the chain drug industry were primarily concerned with quality. They needed a reliable, transparent solution. Given that shipping represented a tiny percentage of drug costs, price was a lesser concern.
Writing a new prescription for front-store growth
The who, why, what, where and how of health care retail are changing faster and more dramatically than for perhaps any segment of consumer packaged goods.
Community pharmacy and retail taking on new role
Retail in the future will look nothing like what we see today. A new role for physical retailers is long overdue, and only a few have satisfied the need for change.
It’s time for retail pharmacy to move beyond the transaction
which is not news. It is up to you to determine how you will service their evolved expectations. They engage with their social communities online, complete tasks on the go and transact all via their mobile
How to turn shoppers into pharmacy customers
There’s never been a more critical time to start turning your shoppers into pharmacy customers. With the 900-pound gorilla, Amazon.
A product’s earning potential is about the long haul
A new product innovation with a large promotional spend does not automatically equal success in the retail marketplace.
Chains need total food view of today’s snacking landscape
With sweeping changes occurring within the pharmacy and health care business landscape, it’s easy to lose focus on the front end of the store. However, efforts to create a healthy front end should not be ignored. In fact, now more than ever, it should be a top priority. Why? Because the U.S.
Tumultuous times in industry call for a retail reality check
I was in Trader Joe’s for the first time in a while. I don’t usually shop there because there’s not a store close to me. What struck me was how the brand story has remained so relevant, so fresh, in spite of much new competition. It also struck me that in a