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Opinion

Analysis: Naming of co-COOs right step for WBA

Analysis: Naming of co-COOs right step for WBA

The appointment of Alex Gourlay and Ornella Barra as co-chief operating officers of Walgreens Boots Alliance signals the start of a new stage in the process of forging the two companies that came together to form WBA at the close of 2014 into a new corporate culture.

How to respond to industry consolidation

How to respond to industry consolidation

The aftermath of mergers and acquisitions or other industry “disruptions” can be unsettling, to say the least. The dust is often kicked up, and the traditional foundation feels shaky at best. A June 2014 article by McKinsey & Co., “How U.S.

Supplements — good for health, good for economy

Supplements — good for health, good for economy

How much is a dietary supplement worth to you? Your daily multivitamin, fish oil capsule or protein powder may fill in your nutrition gaps, protect your cardiovascular system or promote muscle growth after a workout, but can you really put a price on their value? That’s a question that has challenge

Protecting customers from counterfeit beauty products

Protecting customers from counterfeit beauty products

The U.S. prestige beauty industry did an estimated $16 billion in total sales in 2015, according to NPD Group Inc. reports, and fragrance accounts for about a third of that total. We estimate that worldwide companies lose 15% to 20% of their sales to counterfeit goods. Therefore, in the U.S.

How to win over the connected health consumer

How to win over the connected health consumer

Most consumers today are connected to digital technology through personal computers and, increasingly, mobile devices. They use smartphones more than three hours a day for communication, entertainment and shopping, and their online time and activities are increasing.

Payments issue shows Anderson at his best

Payments issue shows Anderson at his best

National Association of Chain Drug Stores president and CEO Steve Anderson recently provided the group’s members with an update about implementation of the new rule governing reimbursement to pharmacy operators for prescriptions filled under the Medicaid program.

Coughlin helped make Walmart what it is

Coughlin helped make Walmart what it is

Amid the dazzling array of industry events that marked April as an exceptional month in the chain drug retailing community, Tom Coughlin, the legendary Walmart executive who led the company through some of its most memorable years, passed away at the age of 67.

Digital marketing should top the priority list

Digital marketing should top the priority list

Marketing is among those operations undergoing a fundamental change in the digital world. Today’s consumer has materially different expectations about how she wants to buy products and services and about how she expects companies to market them to her.

Health care stakeholders need to talk

Health care stakeholders need to talk

With the heated rhetoric about Obamacare on the presidential campaign trail, congressional hearings focused on drug costs and news reports about these debates, is it possible for all health care stakeholders to work together to develop solutions for containing costs that ensure patient access to car

Technology enables retailers to keep up with customers

Technology enables retailers to keep up with customers

Drug stores are an integral part of daily life for many consumers, who embrace them as a one-stop shop to pick up essentials, grab a snack and refill a prescription on the go. Even as the drug store channel has consolidated in recent years, these retailers have not been slack in coming up with ways

As baby boomer generation ages, its needs will change

As baby boomer generation ages, its needs will change

It feels like “The boomers are coming! The boomers are coming!” has been a corporate rallying cry for a number of years now as a range of industries have worked to prepare for the aging of the population. But successfully targeting the baby boomer generation has proven elusive for many.