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Opinion

Other issues take precedence over selling

exactly. Rather, the issue is that retailing, just prior to the Christmas selling season, has become dangerously internalized — and socialized. The talk these days is all about individual companies and the issues that surround them. Perhaps more ominous, much of the discussion revolves around social

Drug chains lead way in retail health care

The three most influential health care retailers in America are drug chains. They are, in no particular order, Walgreens, CVS Health and Rite Aid. In a sense, this is a surprise. Over the past several years, every major mass retailer in the U.S. has put an emphasis on health care.

CVS changes health care game at retail

In a year crammed with major news stories, cataclysmic personnel shifts and stunning new strategies and directions, the No. 1 retailing story of 2014 increasingly appears to be the CVS decision, announced early this year, to stop selling tobacco products in its 7,700 drug stores.

Business leaders gear up to drive change

October 1 is the first anniversary of the debut of the federal and state health care exchanges that allow Americans to assess insurance options and purchase coverage under the Affordable Care Act. Since then 7.3 million people have signed up, and another 4.

Sales hurt by lack of store-level excitement

In the aftermath of the National Association of Chain Drug Stores-sponsored Total Store Expo exhibit show and business conference, held in Boston late last month, one long-held view was fortified by both the retailer and supplier communities: Business at retail is in the doldrums.