Most consumers today are connected to digital technology through personal computers and, increasingly, mobile devices. They use smartphones more than three hours a day for communication, entertainment and shopping, and their online time and activities are increasing.
National Association of Chain Drug Stores president and CEO Steve Anderson recently provided the group’s members with an update about implementation of the new rule governing reimbursement to pharmacy operators for prescriptions filled under the Medicaid program.
Amid the dazzling array of industry events that marked April as an exceptional month in the chain drug retailing community, Tom Coughlin, the legendary Walmart executive who led the company through some of its most memorable years, passed away at the age of 67.
For something that didn’t even exist a decade ago, digital strategy is surely one of the hottest business conversations today.
Marketing is among those operations undergoing a fundamental change in the digital world. Today’s consumer has materially different expectations about how she wants to buy products and services and about how she expects companies to market them to her.
With the heated rhetoric about Obamacare on the presidential campaign trail, congressional hearings focused on drug costs and news reports about these debates, is it possible for all health care stakeholders to work together to develop solutions for containing costs that ensure patient access to car
Drug stores are an integral part of daily life for many consumers, who embrace them as a one-stop shop to pick up essentials, grab a snack and refill a prescription on the go. Even as the drug store channel has consolidated in recent years, these retailers have not been slack in coming up with ways
Much has been written about the historic sluggishness of the consumer packaged goods industry. Since 2013 CPG industry sales growth has been below 2%, and that growth has been entirely driven by pricing. In response, we see companies merging, brands being sold and jobs being lost.
For practical purposes, we all consider convenience stores to belong to one retail sector and drug stores to another. In a very real sense, however, the modern chain drug store is a c-store.
It feels like “The boomers are coming! The boomers are coming!” has been a corporate rallying cry for a number of years now as a range of industries have worked to prepare for the aging of the population. But successfully targeting the baby boomer generation has proven elusive for many.
Digital technologies are reshaping both consumer demand and competitive undercurrents in the U.S. consumer packaged goods marketplace. Digital innovations and the explosion of digital, mobile and social media are restructuring how consumers shop for and purchase CPG products.
defined as helping shoppers get in, get what they need and get out. Kantar Retail assesses trip missions and cross-channel behaviors to examine how the Walgreens shopper may respond to this strategic goal. Recently, Walgreens
I’m sure the last thing you want to read, yet again, is another treatise on the impact of the Great Recession on the U.S. economy. So apologies up front. All I can say is that the effects of the recession have still not gone away. That is clear in our biennial How America Shops MegaTrends
One-third of the way into the new year, the chain drug store industry is hardly setting any worlds on fire. Business is good, but noteworthy only in the fact that it’s not better.
Decisions about health care will increasingly be based on evidence that, when applied to the individual circumstances of a patient, supports the efficacy and cost-effectiveness of one course of treatment over another.
According to the Network for Excellence in Health Innovation (NEHI), up to approximately $290 billion a year is wasted on the improper use of medications. Evidence suggests the most effective way to drive medication adherence is to strengthen the relationship between patients and pharmacists.
