that’s how the light gets in” — Leonard Cohen The last three years have witnessed a dramatic and to some degree unprecedented (and therefore unmodel-able) shift in shopping behavior. Much has been made of habit disruption due to COVID, and a thoroughly overrated assessment of the impact of COVID
As almost everybody knows by now, Packy Nespeca passed away, at age 100, in early October. To once again restate (and paraphrase) the age-old cliché: To those who knew Packy, no explanation is necessary; to those who did not, no explanation is possible.
Speaking earlier this month at the Health Equity Summit presented by Kearney and Chain Drug Review, Dr. David Ansell brought the vexing problem of persistent health disparities in the U.S. into sharp focus.
due to safety concerns related to theft and organized retail crime — is another red flag for the industry as a whole. The pending store closures (one in New York City, two in Seattle, and three each in
All too soon, 2023 is winding down.
By shifting the emphasis from treatment to prevention, the U.S. health care system can help people lead better lives, reduce health disparities and rein in massive expenditures that forestall investment in other urgent societal needs, including education, housing and environmental protection.
If you happen to find yourself with a few idle days on your hands (How silly: Retailers seldom have a few extra days on their hands), you just might want to wander over to Des Moines, capital of Iowa, to examine how Hy-Vee, one of the truly stunning retailers this or any country has to
The erstwhile baseball all-star and philosopher Yogi Berra, renowned for malapropisms called “Yogisms,” had two famous quotes that could apply to the 2023 consumer health care world as it emerges from COVID: “The future ain’t what it used to be” and “You can observe a lot by just watching it.
scheduling through a doctor’s office, seeing a physician, and finally speaking to a pharmacist after obtaining a script. The experience is
One of the most noteworthy aspects of the 10th iteration of NACDS Total Store Expo, which was held last month in San Diego, was the forward- and outward-looking orientation exhibited by the National Association of Chain Drug Stores’ leadership.
Those of you who are even marginally committed to mass retailing in America (and elsewhere) would be wise to circle the date of December 13, 2023, on your calendar.
While businesses don’t often use the term “big data” anymore, the concept has not disappeared. The analysis of large amounts of data to mine a variety of insights and actions still provides the strongest guideposts when building a strategic direction.
There was a brief moment in the pandemic, while stores were shuttered and online commerce was soaring, when retailers started to wonder what kind of role the physical store still had to play. Three years on, we can say definitively that stores remain key to the retail industry’s future.
There is an age-old adage that suggests that “he who hesitates is lost.” For as long as I can remember, this simply did not seem applicable to the retail industry.
The rise of Artificial Intelligence (AI) has ushered in a new era for e-commerce, redefining how we search for products, reshaping the foundational building blocks of success in e-commerce and transforming retailer experiences.
the joint media plan and the joint business plan (JBP). These plans
