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ROCHESTER, N.Y. — VoicePort LLC has partnered with iMedicare to provide patient-specific Medicare plan analyses to community pharmacists via the VoicePort CLARO adherence application.
VoicePort said Monday that the collaboration will give its current and future clients access to iMedicare’s service, which helps patients make informed decisions when selecting a Medicare Advantage or Medicare Part D prescription drug plan.
VoicePort’s CLARO adherence solution offers such pharmacy capabilities as medication synchronization.
CLARO is designed to assist pharmacists as proactive providers of adherence-related patient intervention solutions. The application uses its data integration and analytics capabilities to communicate and display patient-specific financial forecasting based on available Medicare plans in a patient’s home state.
“Our application has been shown to improve medication adherence and patient loyalty by providing services such as Med Sync, pickup and refill reminder notifications, appointment scheduling, inbound IVR technology, immunization intelligence services, data analytics and Star Ratings measurement/management,” stated Jeff Maltese, vice president of pharmacy strategic development for VoicePort. “Providing additional support to patients in selecting the right Medicare Part D plan is a perfect fit.”
iMedicare’s decision-automation platform is designed to reduce out-of-pocket costs for pharmacy patients. More than 4,500 pharmacies use iMedicare to provide a differentiated service to their patients, improve Star Ratings and boost their Medicare business.
“Most Medicare patients can save money by selecting the right plan during their open enrollment,” explained Chris Mann, chief executive officer of VoicePort. “Our partnership is designed to facilitate a time-sensitive consultative interaction between the pharmacist and patient. That process also has implications for the pharmacy throughout the entire year, as patients become newly eligible for Medicare and pharmacy plan reimbursements become more complex. We are thrilled to partner with iMedicare to expand our offerings within our CLARO adherence platform. Having the iMedicare solution available as a new and valued-added solution within our platform only adds to the positive offerings our clients already enjoy.”
VoicePort added that, with baby boomers entering retirement and expanding Medicare enrollment, more patients and providers will be seeking a simple solution to help them select the right Medicare plan, especially as plan benefits and provider reimbursement become more complex.
“We are excited to partner with VoicePort to simplify Medicare for more pharmacies and their patients,” commented Flaviu Simihaian, CEO of iMedicare. “In a world of DIR fees and preferred networks, iMedicare is committed to using data intelligence and machine-learning algorithms to drive real ROI to every pharmacy customer with minimal effort.”
