Expect B-T-S shoppers to favor stores
The takeaway for retailers isn’t to shout louder about price. It’s to prove, aisle by aisle, that being in-store still delivers what shoppers need, when they need it.
The takeaway for retailers isn’t to shout louder about price. It’s to prove, aisle by aisle, that being in-store still delivers what shoppers need, when they need it.
David Pinto examines some of the possible changes the NACDS Annual will have in 2027.
By Mike Wysong, chief executive officer of CARE Pharmacies
With stores woven into the fabric of neighborhoods where people live and work, traditional merchants are ideally situated to build connections.
When it comes to gas prices, club membership looks like a bargain.
David Pinto examines the recent departure of Musab Balbale from CVS.
By Rich Kaminski is the research director at WSL Strategic Retail
By Todd Huseby is a partner at Kearney, a global management consulting firm. Michael Carr and Tonny Huang are principals at Kearney
Both retail titans are moving with alacrity to reinvent their core business, even as they invest billions of dollars in other relevant fields — most notably artificial intelligence.
What makes this moment particularly challenging is that consumers are not simply “trading down” in the traditional sense. They are redefining value altogether.
David Pinto does a postmortem of the NACDS Annual and looks for areas to improve the event.
Other new research, from Acosta Group, reveals that GLP-1s are reshaping consumer behavior including lifestyle, health and wellness, and personal care choices.
The entire system would benefit from directing consumers to the lowest-cost point of care.
AI is reshaping how consumers shop and how retailers compete. But as the technology grows more powerful, a critical question is emerging: How much AI is too much?
David Pinto looks at where NACDS needs to make some changes to meet its future destiny.